Privacy Policy - GiverThree

Effective Date: 31 October 2015

This privacy policy governs your use of the website (“Website”). The Website, called “GiverThree”, is an online donation platform.

We are committed to keeping your information secure and manage it in accordance with this Privacy Policy and with the legal responsibilities under privacy and data protection laws.

By visiting GiverThree, you agree to your personal information being used and disclosed in accordance with this Privacy Policy. In some circumstances, you may be asked to specifically agree to our Privacy Policy, for example by ticking a tick-box or other similar measures, as required by some privacy and data protection laws.

The personal information that we collect

As is the case with most websites, when you use GiverThree, certain limited information (such as your IP address and browser type or model) will be automatically collected by us. No information about your precise location will be collected by us.

By creating an account on GiverThree, we will collect basic contact information about you to set up your account. These generally include your name along with your email address and a password so you can gain secure access to your account in the future. You may also authorise us to collect your basic personal details from a secure online source to which you have already provided this information (such as Facebook, Twitter, Paypal).

Alternatively, if you decide to sign up on GiverThree through Facebook or Twitter, we will obtain access to your public profile information, your friend list, and email address. The information collected will then be used to allow you to login and populate our records about you. Please see “How we use personal information” below.

Making a donation through GiverThree

In order for us to process donations we will collect basic payment information. We use Paypal to process our donations, and the information collected will be in accordance with their Terms of Service and Privacy Policy.

Information about others

You may, in some cases, provide us with information about others; or authorise us to collect this information on your behalf from your social networks or your email contacts list.

How we use personal information

We use personal information collected from users for numerous purposes:

We do not provide any personal information to a registered charity or cause relating to your donation unless we have your permission to do so, or where we are required to do so by law. If you allow us to pass on your details to a registered charity or cause, we may receive further correspondence from them including emails (such as them telling you more about their cause or to thank you for your donation). If you do not allow us to pass on your details to them, you will be anonymous to them and they will not be able to contact you. Any further correspondence you receive from them will not be governed by the Privacy Policy; it will be governed by their own Privacy Policy and you may ask them to stop communication with you by contacting them in accordance with the terms of their Privacy Policy and the relevant laws.

We will only use your information where we have secured appropriate permissions from you (for example by ticking a tick-box) and we will only use the information in accordance with this Privacy Policy, or where it is required by law.

Communications from GiverThree

Where you have indicated you would like to receive updates, we may send you marketing in the form of emails and bulletins to tell you about the development, or updates of, GiverThree. These may also include tips, news stories, case studies, success stories, reviews or news about competitions.

Where you have indicated you would like to receive direct marketing communications from us, we will use your personal preferences which you have told us about, and/or which we have collected or derived from Cookies (see “Cookies”), and/or which we have inferred from your usage (see “Analytics and social media plugins”) of GiverThree, and/or market research.

You may, at any time, also unsubscribe from receiving certain electronic messages by clicking on the Unsubscribe button as included in our emails. You may also change your preferences and cease receiving direct marketing from us through your account settings.

Providing information to others

We work with several trusted partners and entities with whom we may sometimes need to share personal information to help us operate GiverThree. These include:

We may also provide information to third party service providers who may process information on our behalf to manage some of our internal business operations including email distributions, IT services and customer services. We may also allow other websites to promote GiverThree.

Please note we will only share information with such organisations where we have your permission to do so in accordance with this Privacy Policy, or where we believe it is necessary for a legitimate reason connect with the services we offer. You agree that we may disclose or share your personal information with such partners in order for us to operate GiverThree.

Working with other service providers and our group companies

There may be circumstances where, for operation services, we may need to transfer personal information to service providers who help us manage our systems and processes (e.g. card payment providers or server providers) and who help us to provide our services to our users.

These services providers may be located in the UK, other countries in the European Economic Area, or elsewhere in the world. For example, GiverThree is hosted in the United States and United Kingdom and through your continued use of the Website, you are agreeing to the transfer of your personal information to the United States and the United Kingdom. Different privacy laws may apply in these countries and you understand and unambiguously consent to the transfer of personal information to these countries where service providers may be located.

We only make these arrangements, or transfers, where we are satisfied that appropriate levels of protection are in place to protect any information held in that country or that the service provider acts at all times in compliance with relevant privacy laws. Where required by applicable laws, we will take measures to ensure that personal information handled in our countries will receive at least the same levels of protection as it is given in your home country. If your personal information is transferred to a foreign jurisdiction, it may be subject to the laws of that jurisdiction, and we may be required to disclose it to the courts, law enforcement authorities or governmental authorities, in those jurisdictions but we will only do so where required by law.

Keeping information secure

We are committed to do our best in keeping your personal information secure, and protecting it from loss, misuse, unauthorized access, modification or disclosure. However, please note that no internet-based website can be 100% secure and therefore we cannot be held responsible for unauthorized or unintended access that is beyond our control

Updating your account and preferences

Kindly notify us of any changes to your personal information which you have provided to us. You can do this via updating your user preferences or user information through your account setting on GiverThree, or by contacting us on

Keeping your records

We keep records for as long as required to continue operating GiverThree in accordance with legal, tax and accounting requirements. In the event your information is no longer required, we will ensure it is disposed of in a secure manner and, where required by applicable law, we will notify you when such information has been disposed of.

Analytics and social media plugins

We may use analytics tools on GiverThree to provide a continued service, identify service issues to us, improve our Website and to provide customised content to users’ personal preferences and profiles.

These tools may be provided by third-party service providers and may include the collection and tracking of certain data and information regarding the characteristics and activities of any visitors to our Website. We may disclose data, including personal information, to certain third-part service providers in order to obtain such service, as outlined above.

Furthermore, if you use buttons on GiverThree linked to social media (e.g. “Like” or “Share” buttons), or similar sites, content from our website may be sent back to that other website and, depending on your personal privacy settings, may be privately (friends etc.) or publicly visible (followers or anyone with access to your public profile etc.).

Cookies uses cookies. These include third party cookies to support social media, personalisation, and functionalities related to analytics.

Cookies are tiny computer files that are downloaded onto your device or computer and collect information about the way you navigate and use GiverThree and the internet. Cookies do not collect any information which allows us to identify individual users. The information provided by cookies helps us to provide our users with a more personalised experience and to make improvements to GiverThree over time. You have the ability to delete and block all cookies, or to just block certain types of cookies via your browser settings. However, please note that if you do so, this may affect the functionality of GiverThree.

Access rights

You have the right to request copies of certain of your personal information within our custody and control, and details of how we use that information. If you think any of the personal information we hold about you is incorrect or inaccurate, you may request it is corrected. You also have a right, in certain circumstances, to require us to stop processing your personal information.

In certain circumstances (for example where required or permitted by law) we might not be able to provide you with access to some of your personal information, but where appropriate we will notify you of the reasons for this.


For any complaints regarding the way we have handled your personal information, please contact us at

Third-party sites

This Privacy Policy only applies to GiverThree’s websites. If you land on our Website from other websites, or move from another sites to our Website, you are ought to read their separate Privacy Policies.


This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here and informing you via email when big changes occur, or where required under applicable privacy and data protection legislation.

You are advised to consult this Privacy Policy regularly for any changes.

Contact Us

If you have any questions regarding privacy while using GiverThree, or have questions about our practices, please contact us via email at